SSC Return to School Recommendations

Return to School Recommendations 2020 PLAYBOOK

Table of Contents

04

Implementation

06

General Facilities Recommendations

09

Housekeeping Recommendations

14

Actionable Strategies

16

Ramp Up Check List

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Hospital Grade Cleaning in Education

Implementation

priority

Beha vior Change

Outcome TRAINING TO INCREASE AWARENESS • Heightened awareness of programs contributing to a safer workplace • Increase in workplace morale and engagement • Lower workplace anxiety

Critical A ction • Train associates on how to talk about COVID-19 disinfection practices with building occupants • Train employees on physical distancing and personal hygiene • Increased disinfection of high touch areas in SSC offices, work spaces and around timekeeping systems

priority

Hig h Touch F r equency & Visible A ction

Outcome DAILY DISINFECTION PROGRAM • Better allocation of cleaning resources

Operations • Map building and identify high use/touch areas • Increase high use/touch areas SOW • Agree to, and document, SOW changes and associated costs with client, including “add on” scope changes (periodic electrostatic spraying, UV, after hours deep cleaning, etc.) • Adjust Duty Lists • Retrain staff, as needed • C enter of Excellence (COE) Team • Monitor CDC guidelines and Healthy Building standards

• Disinfection program aligns with CDC guidelines • Cleaning frequencies align with Healthy Building standards • Communicat e Services to Customer • Heightened awareness of disinfection services leading to a safer workplace • Increase in workplace morale and engagement • Lower workplace anxiety

priority

W ellness Check

Outcome MONITOR AND RECORD EMPLOYEES FITNESS TO WORK • Mitigate accidental introduction of COVID-19 into the building Align staff and vendors with safe building access protocols • Provide an assumed accountability for healthy work practices •

Operations • Review COVID-19 Decision Trees • Review Wellness Check Program with associates C OE T eam • Develop Employee Temperature Check Procedure with Corporate Safety Manager

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Implementation

priority

Technology

Outcome SPECIALIZED PRODUCT AND EQUIPMENT • Incorporate anti-microbial technologies into disinfection program • Increase inventory of electrostatic sprayers • Improve capability of Rapid Response Teams • Adjust Disinfection Program to meet changing internal and external site conditions

Critical A ction • Equipment/technology evaluation for site specific application • Identify and document scope related changes • Prepare and present pro forma and cost benefit analysis to clients • Ensure skills and training are in accordance with control product label requirements and safety policies, and ensure that SDS sheet has been reviewed

priority

Testing

Outcome VERIFICATION SWAB TESTS ON HIGH TOUCH SURFACES AND HOTSPOTS • Collect, analyze and report quality data frommultiple test surfaces and hotspots • Demonstrates scope compliance and effectives of cleaning process • Client and occupant peace of mind • Reduces employee liability risk to the client

Operations • Establish and agree on testing methodology with the client • Establish testing schedule and identify targeted hotspots • Selectively purchase ATP meters C OE T eam • Maintain SSC ATP Testing Program • Establish consistent client facing data roll - up dashboard

priority

Q A R eporting

Operations • Retrain QA process, guidelines, etc. • Establish standard SSC inspection criteria C OE T eam • Maintain SSC ATP Result Tracking • Establish consistent client facing data roll - up dashboard • Establish mutually agreed upon KPI

Outcome RECORDING AND REPORTING ON CRITICAL ACTIVITY COMPLETION • Visibility of “real time” compliance data • Demonstrate scope compliance • Proactively address deficiencies should they occur • Compare data across sector for quality control • Openly share results with client

5

Facilities Recommendations Proper operation, maintenance, and repair of a buildingʼs HVAC systems are the foundation for improved Indoor Air Quality (IAQ). SSC Plant Operations & Maintenance (POM) staff and its asset-based computer maintenance management system (CMMS ) are critical components that ensure the foundation is consistently maintained.

6

Facilities Recommendations

HV AC Systems All campus facilities should have its HVAC systems evaluated for each building. A properly functioning system increases efficiency, reliability, and cost savings. Fully operational HVAC systems allow for the opportunity to incorporate advanced IAQ technologies and equipment directly into the existing systems that increase IAQ while reducing the spread of bacteria and influenza viruses. Landscape Management will also play a role by ensuring all vegetation is managed so that there is ample clearance for all building air intake areas.

SSC has installed and maintains some of the more advanced IAQ technologies, both permanently installed in large HVAC systems and fully portable and mobile equipment:

HEP A SYSTEMS High-Efficiency Particulate Air filters that trap 99.97% of particulates at a minimum of 0.3 microns or larger.

ULTRA VIOLET (UV ) LIGHT

NEEDLEP OINT BIP OLAR IONIZA TION ions produced by patented needlepoint ionization breaks down threats to electron-volt potential into harmless compounds prevalent in the atmosphere such as oxygen, nitrogen, water vapor, and carbon dioxide.

UV light is capable of penetrating the DNA of

microorganisms like mold and disrupting their reproduction cycles, leading to germ elimination.

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F acilities Recommendations

Int elligent Energy Management In addition to tangible conservation practices, monitoring and controlling energy consumption ha s a major impact on a campus’s bottom line. SSC has developed a comprehensive energy management program that can make operational adjustments to maximize efficiency in heating, cooling, and electrical usage. From small, energy efficient upgrades to major capital expenditures, SSC deliver s significant long-term return on investment through utility cost reduction. Our program help s you realize revenue growth that can be applied to other areas to help you achieve your goals.

OUR SOLUTION: Our energy team installs HVAC, lighting, and control systems that meet and exceed ASHRAE standards, restoring the classroom to the appropriate academic learning environment. • Air handler unit retrofit and modernization • Demand control ventilation • Cooling tower optimization • Full lighting controls optimization and LED fixture replacements • Constant flow to variable flow conversions • Electrical system power factor correction • Variable refrigerant systems

THE ISSUE: Outdated technology and poorly-operating HVAC equipment and control systems are major contributors to warm and humid classrooms and code-deficient indoor air quality. A recent Berkeley National Laboratory Study showed elevated CO2 levels correspond to decreased cognitive function. Children in classrooms with higher outdoor air ventilation rates tend to achieve higher scores on standardized tests in math and reading than children in poorly-ventilated classrooms.

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Facilities Recommendations

F or a more detailed and comprehensive engineering review of an existing HVAC system, SSC and its strategic partners can complete an IAQ Assessments at any location across the nation.

CA SE S TUDY : On a recently completed major HVAC Upgrade project initiated by SSC, the project installed cold plasma bipolar ionization units on all the Rooftop air conditioners as an additional layer of protection and to promote indoor air quality. These units are effective against COVID-19 and other viral diseases. The science on past coronaviruses indicates that this technology was effective at rendering the virus harmless at a high rate (99%) in under 2 hours.

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Housek eeping R ecommendations

General Cleaning Procedures

All general cleaning chemicals have been replaced with EPA approved virucides, and additional electrostatic disinfecting machines have been added to SSCʼs standard equipment inventory. Using the combination of these two changes, the daily disinfecting frequencies will increase. With these higher frequencies of cleaning causing higher usage of product, SSC has increased stock and warehouse capacity to maintain appropriate levels of required PPE and chemical disinfectants for all of our sites. Reinforce associate training of standardized policies like a color-coded system for microfiber towels to avoid cross-contamination and expand training to accommodate the new disinfecting technologies. Additional hand sanitizing stations are deployed throughout campus and alcohol wipes made available.

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Classrooms Unnecessary furniture should be removed from classrooms and a staggered seating plan established. Classrooms should be disinfected daily using an EPA approved virucide deployed through electrostatic technology to encircle objects and add an additional layer of safety quickly. New Scopes of work and duty lists provide

Teachers, students, and staff should take ownership of their areas and disinfect high touch points in their classrooms throughout the day using an SSC provided microfiber cloth and disinfectant or alcohol wipes as available. KEY COMMUNICATION Provide the community the reassurances they need to confidently return to school by: • Transparent communication in the recording and tracking of critical disinfecting activities to completion • Heightened quality control in the regular measurement and reporting

for occupancy -based tasking and increased frequency of high touch disinfecting.

Numbering rows and seats can allow for multiple configurations and prevent duplicate seating for up to 4 classes between cleans:

Class 1 Odd rows & Odd Sea t s Class 2 Even Rows & Even Seats Class 3 Odd Rows & Even Seats Class 4 Even Rows & Odd Seats

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Offices

In offices, utilize a two towel system to avoid cross-contamination. SSC recommends that staff/faculty clean and disinfect their personal items in their office, i.e., Phone, keyboard, mouse, and computer. SSC can work with sites to supply any additional products requested, based on availability, for little additional charge.

Transportation School buses should be disinfected on a routine basis and drivers utilized for hand spray disinfecting for high touch areas between full electrostatic treatments. Requiring the use of hand sanitizer before entry, and the use of dry hydrogen peroxide are beneficial to high occupancy spaces.

12

Dorms Due to the high density of student housing, common area cleaning and disinfecting frequencies should be increased. Student housing precautionary measures should be evaluated if the need for on-campus quarantine arises. The evaluation should include strategies for isolating high-risk students from the general population if an outbreak occurs: • Access control to dorm • Designated floors or buildings for quarantine • Define process for areas of suspected COVID exposure • Bipolar Ionization and Dry Hydrogen Peroxide may be appropriate for quarantine dorms

Areas of Suspected COVID E xposure

• Any areas having been exposed to the virus will be cleaned by SSC. • As per recommendation of the CDC, SSC will clean isolated rooms 24 hours after area exposure. • If exposure is in common areas, SSC will disinfect immediately. • An electrostatic sprayer or fog ger containing an EPA rated virucide will be utilized initially and a wipe down with virucide will be done once disinfected .

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A ctionable Str ategies High Touch Area s for Routine Disinfecting Classrooms

SWITCHES

DOOR HANDLES

PENCIL SHARPENER/ METAL SURFACES

DESKS/TABLES

CHAIRS

TELEPHONES/ COMPUTERS/ ELECTRONICS

Restrooms

TOILET SEATS, SPLASH WALLS

BATHROOM HANDLES, TOILET FLUSH, SHOWER CONTROL, TAPS

DISPENSERS, PAPER TOWEL HOLDERS

SWITCHES

DOOR HANDLES

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A ctionable Str ategies High Touch Areas for Routine Disinfecting

Offices/ Conferenc e Areas

TELEPHONES / COMPUTERS/ ELECTRONICS

METAL SURFACES

SWITCHES

DOOR HANDLES

DESKS

A thletic F acilities

ATHLETIC EQUIPMENT

DOOR HANDLES

SWITCHES

FOOD CONTANCT SURFACES

SINKS, SHOWER HANDLES

TOILET SEATS AND FLUSH HANDLES, SPLASH WALLS

LOCKER EXTERIOR

DISPENSERS

HARD SURFACE BENCHES/CHAIRS

15

DARK PROPERTY START

Ramp Up Check List

PARTIAL TO LOW OCCUPANCY START

FULL OCCUPANCY START

Equipment/Supplies

Management Contact Management to ensure availability

Maintence check equipment

Order new CAPEX required for new scope

Ensure Building Access is c urrent

Inventory existing supplies and PPE

Hourly

Order needed Supplies and PPE

Clock System Check

Train users on new equipment

Contact associates for availability

Safety

Recruit new hourly associates as needed

Full Team Safety Meeting

Ensure Building Access is c urrent

New Associate Safety Training

Order new uniforms as needed

SDS for new chemicals introduced

Respiratory Protection Program for N95 wearers

Building

Stock Supply Closets

Scope

Stock restrooms

Review Scope Changes with Client

Pre-clean and disinfect buildings

Memorialize any agreed upon scope changes

Secure keys and access cards

Revise duty list

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Hospital Grade Cleaning in E ducation

Two Compass Group companies are working together to prepare schools across the nation for a safe re-opening. Seth Ferriell, Chief Executive Officer of SSC Services for Education, which provides cleaning, grounds, and maintenance services for 150 schools and universities, and Rich Feczko, Crothall Healthcare’s National Director of Systems, Standards, Innovation and Global Support, discuss changes they are making to ensure schools have a safe environment this fall in this podcast.

Click Here to Listen

The Pow er of Clean with S eth Ferriell, SSC, and Rich F eczko , Compass One Healthcar e Hospital-grade cleaning solutions, cutting-edge technology and meaningful communication give faculty, parents and students the confidence they need to return safely to campus. The Power of Compass encourages partnership and collaboration between our Healthcare, Education and B&I sectors to take the power of clean to a new level. Learn about some of the innovations, ways to measure effectiveness and changes you can expect to see as we prepare to go back to school on this episode of NEXTalk.

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