SSC_2020_Post_Covid-19_Playbook_V1

PRIORITY

Technology

Testing

QA Reporting

OUTCOME

RECORDING AND REPORTING ON CRITICAL ACTIVITY COMPLETION Visibility of “real time” compliance data Demonstrate scope compliance Proactively address deficiencies should they occur Compare data across sector for quality Openly share results with client OPERATIONS Retrain QA process, guidelines, etc. Establish standard SSC inspection criteria COE TEAM Maintain SSC ATP Testing Program Establish consistent client facing data rollup dashboard

SPECIALIZED PRODUCT AND EQUIPMENT Incorporate anti-microbial technologies into disinfection program Increase inventory of electrostatic sprayers Improve capability of Rapid Response Teams Adjust Disinfection Program to meet changing internal and external site conditions OPERATIONS Equipment/technology evaluation for site specific application Identify and document scope related changes Prepare and present pro forma and cost benefit analysis to clients Ensure skills, training and PPE are in compliance with safety policies and chemical SDS

VERIFICATION SWAB TESTS ON HIGH TOUCH SURFACES AND HOTSPOTS Collect, analyze and report quality data from multiple test surfaces and hotspots Demonstrates scope compliance and effectives of cleaning process Client and occupant peace of mind Reduces employee liability risk to the client OPERATIONS Establish and agree on testing methodology with the client Establish testing schedule and identify targeted hotspots Selectively purchase ATP meters COE Team Maintain Eurest Services ATP Testing Program Establish consistent client facing data rollup dashboard

CRITICAL ACTION

C1 + C2 Priority Implementation

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