SSC_2020_Post_Covid-19_Playbook_V1

PRIORITY

High Touch Frequency & Visible Action

Behavior Change

Wellness Check

OUTCOME

TRAINING TO INCREASE AWARENESS Heightened awareness of programs contributing to a safer workplace Increase in workplace morale and engagement Lower workplace anxiety

DAILY DISINFECTION PROGRAM Better allocation of cleaning resources Disinfection program aligns with CDC guidelines Cleaning frequencies align with Healthy Building standards Communicating Services to Customer Heightened awareness of disinfection services leading to a safer workplace Increase in workplace morale and engagement Lower workplace anxiety OPERATIONS Map building and identify high use/touch areas Increase high use/touch areas SOW Agree to, and document, SOW changes and associated costs with client, including “add on” scope changes (periodic electrostatic spraying, UV, after hours deep cleaning, etc.) Adjust Duty Lists Retrain staff, as needed COE Team Monitor CDC guidelines and Healthy Building standards

MONITOR AND RECORD EMPLOYEES FITNESS TO WORK Mitigates accidental introduction of COVID-19 into the building Align staff and vendors with safe building access protocols Provides an assumed accountability for healthy work practices OPERATIONS Review COVID-19 Decision Trees Review Wellness Check Program with associates COE Team COE TEAM Develop Employee Temperature Check Procedure with Corporate Safety Manager

CRITICAL ACTION

Train associates on how to talk about COVID-19 disinfection practices with building occupants Train employees on physical distancing and personal hygiene

C1 + C2 Priority Implementation

15

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