2019 Inclusion Week

To celebrate diversity and Inclusion, we are hosting our first Compass-wide Inclusion Week, April 8, 2019 – April 12, 2019. Our theme, WE BUILD INCLUSION , reinforces that it takes time and effort from each one of us to build a culture and community where everyone feels valued and appreciated. To spread awareness around what inclusion is and ways we build inclusion together, we’ve developed this toolkit. We ask that you identify activities from this toolkit to execute in your location. In the spirit of appreciating differences and engaging all, we want to make sure they’re easy to coordinate and allow you the flexibility to bring them to life in ways that make the most sense for your team. Each day’s activities are centered around a theme that focuses on our core Diversity and Inclusion principals: Day 1 - We Build Introduction to Diversity and Inclusion and its importance. Day 2 - We Build People We commit to the growth and development of our people. The unique talents, experiences and abilities each person builds stronger and more innovative teams. Day 3 - We Build Culture We strive to create an environment where every associate feels included and can come to work feeling appreciated, accepted and set-up for success. Day 4 - We Build Community We connect with our community by seeking opportunities to innovate within the marketplace, partner with our clients and make an impact in the communities that we serve. Day 5 - We Build Inclusion We build inclusion by demonstrating inclusive behaviors on a daily basis. We can’t wait to see what you do!

CLIENTS: ACTIVITY 1:SHARE‘COMPASS GROUP FACES OF SUCCESS’ VIDEO AND REPORT Link: https://www.youtube.com/watch?v=k2LYY7OIUlI&feature=youtu.be D&I Microsite: http://facesofoursuccess.compass-usa.com/#1542302612643-f39a0145-df0e

ASSOCIATES: ACTIVITY 1: WATCH ‘THE WHY INCLUSION MATTERS” VIDEO Link: https://vimeo.com/262832367/50175b6255 Reflect as a team:

• What does Diversity and Inclusion mean to you? • What can we do to create a more inclusive culture? ACTIVITY 2: I AM/WE ARE On one side of the poster board, write one descriptive word that represents who you are, on the other write one descriptive word that describes who we are as a team. Take some time to discuss differences, similarities and how it makes us stronger. Keep these things in mind on a daily basis. ACTIVITY 3: DIVERSITY IS/INCLUSION IS… Hang the poster and allow associates to write what Diversity and Inclusion Means to them. Discuss as a team. Keep these things in mind on a daily basis. CUSTOMER: ACTIVITY 1: I AM/WE ARE On one side of the poster board, write one descriptive word that represents who you are, on the other write one descriptive word that describes who we are as a team. Take some time to discuss differences, similarities and how it makes us stronger.

CLIENT: ASSOCIATES: ACTIVITY 1: INNOVATION STATION Use the recipe cards and encourage associates to share their favorite family recipes with each other. Think of other innovative ways to share our differences. ACTIVITY 2: A DAY IN THE LIFE Allow departments to teach one another what they do and why it’s important. Make it fun and engaging – teach a process, a recipe, or cleaning process. When we educate each other it allows growth. Not only does it broaden our skill set it created understanding and support between employees. Managers should be prepared (where applicable) to provide opportunities for cross training/shadowing. ACTIVITY 3: BUDDY UP Break off into small groups. Discuss the skills and talents you bring to the team. Then discuss where each of you would like to grow professionally. Share with the broader team. Discuss as a team ONE thing you would like to work on/develop and how you could go about achieving it. Managers should be prepared to provide some tangible opportunities for growth.

CUSTOMERS: ACTIVITY 1: INNOVATION STATION Have blank recipe cards and ask customers to provide recipe ideas.

CLIENT: ACTIVITY 1: FAMILY MEAL Invite your client to join the Family Meal. Maybe they want to bring a dish.

ASSOCIATES:

ACTIVITY 1: BE THE CHANGE CHALLENGE Challenge yourself to continually find opportunities to build a culture of inclusion. Print off the challenges HERE , put in a bowl and associates should grab one. Keep it going by exchanging or grabbing another. Finding opportunities everyday to build inclusion makes a real impact on the team and the culture of the workplace. ACTIVITY 2: WE SHARE AND SUPPORT IDEAS Share your thoughts, ideas, and/or experiences on the Innovation Board. What are some great ideas to make the workplace even more inclusive, or an experience you had that made you feel included. It can be something simple. Maybe your great idea is a great solution or your experience will help another associate. ACTIVITY 3: FAMILY MEAL Have a potluck, share what you made and its importance. Sit with someone new and get to know them. CUSTOMERS: ACTIVITY 1: BE THE CHANGE CHALLENGE Have challenges printed off and encourage customers to grab one. Print HERE. Tell them to keep it going by exchanging or grabbing another. ACTIVITY 2: WE SHARE AND SUPPORT IDEAS Ask customers to share their thoughts, ideas, and/or experiences on the Innovation Board. What are some great ideas to make the cafe even better. Your message can be something very simple. Maybe your great idea is a great solution or your experience will help another associate.

CLIENT: ACTIVITY 1: COMPASS IN THE COMMUNITY

Connect with the client and identify an organization that you can partner with to make an impact in the community. The more people we have working together the greater impact it has on the team

and the community. ASSOCIATES: ACTIVITY 1: COMPASS IN THE COMMUNITY

Identify an organization that you can partner with to make an impact in the community. Connect with your client to see who they have partnerships with and do it together. The more people we have working together the greater impact it has on the team and the community. ACTIVITY 2: PASS THE POSITIVITY Each person write a motivational message on a piece of paper, put them in a bowl and everyone takes one. (i.e. You are capable of amazing things, Be the reason someone smiles today, Be Yourself, etc.) Share your positive message with others throughout the day. Positivity has a ripple effect. CUSTOMERS: ACTIVITY 1: COMPASS IN THE COMMUNITY Engage customers in the community initiative. The more people we have working together the greater impact it has on the team and the community. ACTIVITY 2: PASS THE POSITIVITY Have motivational messages for customers to take, encourage them to share. Positivity has the ability to brighten anyone’s day.

CLIENT: ACTIVITY 1: BUILDING INCLUSION… Recap the week and identify continued opportunities to build inclusion and strengthen the partnership.

ASSOCIATES: ACTIVITY 1: CARRY FORWARD

As a team discuss what you enjoyed about inclusion week. What did you learn? How can we keep building inclusion? What would you like to see next year – RESPOND TO THIS SURVEY ACTIVITY 2: INCLUSION EXCELLENCE AWARD What were some of the great ideas that came up during Inclusion Week? Review the Inclusion Excellence Award Criteria HERE. Put your idea in place and share the impact. ACTIVITY 3: THANK YOU

Saying thank you is a simple and easy way to create impact everyday. Print out “Thank You” cards and pass them out. Try and be specific (i.e. Thank you for helping me with…, Thank you for being great!, etc.)

CUSTOMERS: ACTIVITY 1: THANK YOU Pass out thank you cards to your customers. Have blank ones available if they want to write their own.